Privacy Policy

Privacy Policy for Caretaz Healthcare

Effective Date: 25/08/2024

1. Introduction

At Caretaz Healthcare ("we", "us", "our"), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://caretazhealthcare.com/ and use our domiciliary care services.

2. Information We Collect

We may collect and process the following data about you:

• Personal Identification Information: Name, address, email address, phone number, date of birth, and any other details you provide when you contact us or use our services.
• Health Information: Medical history and any relevant health information required for the delivery of our services.
• Payment Information: Credit card details and other financial information if you make payments for our services.
• Usage Data: Information about how you use our website, including your IP address, browser type, and pages visited.

3. How We Use Your Information

We may use your information for the following purposes:

• To provide and manage our domiciliary care services.
• To communicate with you, including responding to inquiries and providing updates.
• To process payments and manage billing.
• To improve our website and services.
• To comply with legal obligations and protect our rights.

4. Legal Basis for Processing Personal Data

We rely on the following legal bases for processing your personal data:

• Consent: Where you have given consent for us to process your personal data.
• Contractual Necessity: Where processing is necessary for the performance of a contract with you.
• Legal Obligation: Where we need to comply with a legal obligation.
• Legitimate Interests: Where we pursue our legitimate interests and your interests and fundamental rights do not override those interests.

5. Disclosure of Your Information

We may share your information with:

• Service Providers: Third-party vendors and service providers who assist us in providing our services, such as payment processors and IT support.
• Regulatory Authorities: As required by law or to respond to legal requests.
• Healthcare Professionals: Where necessary for your care and treatment.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is completely secure.

7. Retention of Your Information

We will retain your personal data only for as long as is necessary to fulfil the purposes for which we collected it and to comply with legal obligations.

8. Your Rights

You have the following rights concerning your personal data:

• Access: The right to request copies of your personal data.
• Rectification: The right to request correction of inaccurate personal data.
• Erasure: The right to request the deletion of your personal data.
• Restriction: The right to request restriction of processing your personal data.
• Portability: The right to request the transfer of your personal data to another organisation.
• Objection: The right to object to the processing of your personal data.

To exercise any of these rights, please contact us at [Your Contact Information].

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically for any updates.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Caretaz Healthcare
151 The Rock, Bury BL9 0ND
info@caretahealthcare.com
07429452654